Privacy Policy – POP Therapies Inc.

POP Therapies Privacy Notice

Last Updated: June 5th 2024

POP Therapies, Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Notice explains how we collect, use, share, and protect your personal information, as well as your rights regarding your personal information.

Please read this notice carefully to understand our practices regarding your personal information.

Sections:

Scope of This Notice
Personal Information Collection
How We Use Personal Information
How We Disclose Personal Information
Links to Other Sites
Security of Personal Information
Retention of Personal Information
Your Rights and Choices Regarding Your Personal Information
Cookies and Tracking Technologies
International Transfers of Personal Information
Information from Children
Changes to This Notice
Contact Us

1. Scope of This Notice

This Privacy Notice applies to all clients, website visitors, employees, job applicants, and other individuals who interact with us, whom we collect personal information from through our services.

2. Personal Information Collection

We collect “Personal Information”, including personal information, as part of our operations. This includes information from:

Direct interactions, such as when you participate in our therapy sessions, register on our website, or apply for a job.
Automated interactions on our website, through cookies and other tracking technologies.
Third parties, such as service providers or partner organizations.

a. How We Collect Personal Information

We collect information, including personal information, from and about its donors, event attendees and program participants, individuals who interact with our affiliate members, employees and job applicants, individuals who visit our website and other individuals who choose to interact with us. We collect information from or about you in the following ways:

Directly from you. We collect information directly from you when you make a donation, create a user profile on our website, attend an event or program we are offering, apply for employment or gain employment with us, when you visit our website, and when you otherwise voluntarily submit or provide information to us.
Automatically. When you visit and interact with our website, we collect information automatically through cookies. For more information about cookies on our website, please visit the section below titled “Cookies.”
From our Affiliate Members. We rely on our affiliate members to provide us with information about the individuals they provide services to and interact with so that we can understand the impact of our and our affiliate members’ programs and services, yield actionable insights, and drive future-forward decision making to ensure that our services and programs make the most impact in the communities we serve.
From Other Sources. We may collect information about you from other sources and we may combine information from other sources with information we collect through our services or interactions with you. Examples of the other sources we most frequently collect information from includes national donor data bases and registries, and companies that compile mailing lists about individuals.

b. Types of Personal Information We Collect

The types of personal information we collect depends on how you interact with us, including whether the interaction is through one of our affiliate members or directly with us. In many cases, the personal information we collect will be apparent from the context in which you provide the information.

We collect the following types of personal information from you depending on how you interact with us (i.e., donor, employee, etc.).

Categories of Personal Information & Categories of Individuals

Contact Information: This includes your name, mailing address, email address, social media handle, or other similar identifiers.
- Donors
- Employees and job applicants
- Website visitors
- Event attendees
- Program participants
- Individuals who interact with our affiliate members
- Pop-Therapies Inc. affiliate member users
Identification Information: This includes your SSN, driver’s license number, passport number, or similar legal identification information.
- Employees and job applicants
Profile Information: This includes information about your activity and interactions with us, including your donation tendencies and donation history, information you voluntarily provide to us or that we collect from other sources regarding your interests, preferences, and characteristics. We compile this information we collect about you to better understand you.
- Donors
- Website visitors
- Event attendees
- Program participants
- Individuals who interact with our affiliate members
- Pop-Therapies Inc. affiliate member users
Health Information: This is information about your health, disability, or medical condition which may include “Protected Health Information” (PHI).
- Event attendees
- Program participants
- Individuals who interact with our affiliate members
- Employees and job applicants (if you choose to participate in our group health plan)
Financial Information: This includes information about your wealth and financial status, income, credit card, bank account, or payment information.
- Donors
- Employees and job applicants
- Individuals who interact with our affiliate members
Location Information: This includes information about your location.
- Donors
- Website visitors
- Pop-Therapies Inc. affiliate member users
Professional or Employment-Related Information: Current or past job history or performance evaluations.
- Employees and job applicants
- Affiliate clinical and non-clinical service providers
Internet or Other Similar Network Activity: Browsing history, search history, information on your interaction with a website, application, or advertisement.
- Website visitors
- Donors
- Pop-Therapies Inc. affiliate member users
Interaction Information: This includes information about your attendance at events we host or programs we sponsor, as well as information about correspondence with us and other ways you interact with us.
- Donors
- Event attendees
- Program participants
- Website visitors
- Individuals who interact with our affiliate members
- Pop-Therapies Inc. affiliate member users
Sensitive Personal Information: We may collect certain sensitive personal information including race, gender, and age information. This information is collected in aggregate form.
- Employees and job applicants
- Individuals who interact with our affiliate members
- Pop-Therapies Inc. affiliate member users

We may not collect all of the above categories of information from each category of individual who interacts with us. Please note that if you voluntarily provide us with additional information when you interact with us that does not fit one of these categories of information or individuals set forth above, we will collect the information and use it for the purposes you direct or that we disclose to you.

As noted above, in certain circumstances, we may also collect “Protected Health Information.” “Protected Health Information” (“PHI”) is individually identifiable health information. We sometimes collect PHI when we gather information about the effectiveness of our programs in order to understand whether a program that we or our affiliate members offered resulted in improved outcomes for the individuals or communities our programs are designed to serve.

3. How We Use Personal Information

We use personal information for our legitimate business purposes to further our mission and for other purposes disclosed to you at the time data is collected. More specifically, we use personal information in the following ways:

Provide our services, programs, and events to the communities and individuals we serve.
Send you confirmations about event or program registration, or donations.
Process donations and gifts made to Pop-Therapies or our affiliate members.
Understand our donor base and potential donors.
Measure the effectiveness of our services, programs, and events, including services, programs, and events offered by our affiliate members.
Communicate with you about our services, programs, events, happenings, and news.
Respond to your comments, inquiries, and customer service requests.
Market our events, services, programs, and potential donor opportunities to you. You may opt-out of marketing communications at any time.
Provide you with employment, or consider you for employment with Pop-Therapies.
Process payroll and other benefits afforded to our employees.
Improve and personalize our content and services.
Monitor and analyze trends regarding our services, programs, and events, including services, programs, and events offered by our affiliate members.
Protect against and prevent fraud, unauthorized transactions, and manage risk exposure.
Enforce our legal rights and agreements.
Comply with applicable legal requirements.
Carry out any other purpose you consent to, that we disclose to you at the time your data is collected, or that you direct us to.

We may aggregate and de-identify personal information we collect from you to understand the effectiveness of our programs, services, and offerings, as well as to understand our donor base and donor trends. When we aggregate or de-identify information, it is no longer personally identifiable.

4. How We Disclose Personal Information

At POP Therapies, we are committed to protecting your personal information. We do not share, sell, or rent personal information, including phone numbers, with third parties for marketing purposes. We only disclose personal information as outlined below and solely for operational and legal purposes:

Affiliate Members

We may share information with our affiliate members only as required to deliver services, coordinate care, or analyze the performance and effectiveness of our programs. This sharing is strictly limited to operational purposes, such as:

Improving service delivery and program quality.
Evaluating program impact through aggregated or anonymized data.

What We Do Not Share:

We do not share personal data, such as phone numbers, email addresses, or other identifiable information, with affiliate members for marketing or advertising purposes.
Any shared data is governed by strict confidentiality and security standards in compliance with this Privacy Notice.

Affiliate Member Obligations:
All affiliate members must adhere to:

The privacy and security policies outlined in this Privacy Notice.
Using shared information solely for operational purposes and never for their own marketing or third-party purposes.

5. Pop-Therapies Inc. Affiliate Members or Center Of Influence

Pop-Therapies Inc. has a number of affiliate members or Center of Influence throughout the United States who interact directly with the populations we serve by bringing Pop-Therapies Inc.’s mission and work directly into the community in which the affiliate member operates. While our affiliate member organizations are associated with and use Pop-Therapies Inc. branding, they may have their own practices regarding how they collect, use, share, and retain information when you interact with them.

As described above, affiliate members share information with us, and we share information with our affiliate members. This information sharing occurs so that we can understand the impact of our and our affiliate members’ programs and services, yield actionable insights, and drive future-forward decision making so that we can continue to further the Pop-Therapies Inc.’s mission of equity, inclusion, and access for individuals with disabilities.

6. Links to Other Sites

Pop-Therapies Inc.’s website may contain links to other sites, including to our affiliate members, as well as links to non-affiliated third parties, such as social networks or business partners. These linked sites may have personal information collection, use, and disclosure practices that differ from Pop-Therapies Inc.’s practices. We encourage you to review the privacy policies of websites that you visit before sharing your personal information with them. Please also be aware that if you disclose personal information, PHI, or other sensitive information through public forums, at an event, or on online message boards, this information may be used by others. We take no responsibility for the content, security, or confidentiality of any information posted on or conveyed in these public spaces.

7. Security of Personal Information

Pop-Therapies Inc. knows that information security is of the utmost importance to our donors, affiliate members, website visitors, and individuals whose information we collect. We maintain reasonable technical, administrative, physical, and organizational safeguards in proportion to the sensitivity of the information we collect that are designed to prevent unauthorized access, use, and disclosure of personal information.

However, no electronic data transmission or processing of personal information is completely secure, so we cannot guarantee the security of personal information. We encourage you to assist us with securing your personal information by using a strong password and not disclosing your login credentials, where applicable, to anyone. If we become aware of an incident that affects your personal information, we will investigate and comply with all reporting obligations.

8. Transmission of Health-Related Information

Pop-Therapies Inc. understands the sensitivity of collecting and using health-related data. It is not Pop-Therapies Inc.’s intent to collect personally identifiable health-related information or PHI. If we do collect personally identifiable health-related information or PHI, it will not be used by or shared with entities other than Pop-Therapies Inc. or our affiliate members, unless the information is de-identified. Any transfer of personally identifiable health-related data between Pop-Therapies Inc. organizations will take place in a secure environment with access allowed only to certain qualified employees of Pop-Therapies Inc. Pop-Therapies Inc. will comply with all regulations set forward by the Health Insurance Portability and Accountability Act (HIPAA). To learn more about HIPAA, visit the U.S. Department of Health and Human Services Office for Civil Rights.

9. Retention of Personal Information

Pop-Therapies Inc. will retain your information only for as long as necessary to achieve the purpose for which it was collected. This may mean that we will continue to retain certain information even after we stop providing our services directly or indirectly to you, after you delete your user profile, or cease interacting with us, as required by law or for our legitimate business purposes. We may also retain de-identified, aggregated, or anonymous information that does not identify a particular individual. In all cases where we retain data, we do so in accordance with limitation periods and record retention obligations that are imposed by applicable law.

10. Your Rights and Choices Regarding Your Personal Information

At POP Therapies, we respect your rights to access, manage, and control your personal information. Below are the options available to you regarding your information and communication preferences, including SMS and MMS messaging consent:

Access, Update, and Delete Your Information

You have the right to access, correct, or delete your personal information at any time. If you are a registered user of our website, you can log in to your profile to update your contact information and preferences.
For additional updates or to request the deletion of your information, contact us directly at Info@Pop-Therapies.com or use the methods in the “Contact Us” section below. Upon your request, we will take reasonable steps to delete your personal information unless it is necessary for legal or business purposes.

Email Communication Preferences

You can opt out of receiving marketing and promotional emails by clicking the “unsubscribe” link at the bottom of our emails. Opting out of these emails will not affect service-related communications, such as appointment reminders or updates about your child’s progress.

Consent to Receive SMS and MMS Messages

By providing your phone number to POP Therapies, you consent to receive SMS and MMS messages for the following purposes:

Appointment reminders and confirmations.
Updates regarding your child’s therapy sessions or daycare programs.
Notifications about events, service-related information, or urgent alerts.

We gather consent for SMS/MMS communications through:

Verbal Consent: You may be asked during a phone call if you agree to receive SMS/MMS notifications. Upon agreement, we document your consent and include you in our messaging list.
Website Consent: You may provide consent via checkboxes on registration or inquiry forms on our website, clearly labeled to confirm your opt-in.
Email Consent: A specific consent form may be linked within email communications, allowing you to opt-in to SMS/MMS updates.

Opting Out of SMS and MMS Messages

You may opt out of receiving SMS and MMS messages at any time by replying STOP to any text message you receive. Alternatively, you can contact us at Info@Pop-Therapies.com or call us at [Insert Phone Number] to update your preferences.
Please note that opting out of SMS/MMS communications may limit your ability to receive timely updates about your services but will not affect other forms of necessary communication.

Data Privacy and Security

Your phone number and any SMS/MMS message content are securely stored and used solely for the purposes stated above. We do not share your phone number or SMS/MMS data with third parties except as required by law or for necessary service providers.

Cookies and Tracking Preferences

For information about cookies and how to manage your tracking preferences, please refer to the “Cookies” section below.

We endeavor to fulfill all requests related to your personal information or communication preferences in a timely manner, ensuring your rights are respected and protected.

11. Cookies

Our website uses cookies, web beacons, pixel tags, and similar technologies (collectively, “cookies”) to enhance your user experience and ensure website functionality. Cookies are small text files stored on your device that collect certain non-identifiable information, such as browser type, IP address, time spent on the site, pages visited, and referring URLs.

We do not share or sell cookie-related data, including phone numbers or personally identifiable information, to third parties for marketing purposes.

Types of Cookies We Use:

Functionality Cookies:
- These are essential for the website to function correctly and allow you to access core features.
Security Cookies:
- These cookies protect against unauthorized access, prevent security breaches, and ensure data integrity.
Authentication Cookies:
- Used to verify your identity and maintain login sessions securely.
Preference Cookies:
- These cookies remember your preferences (e.g., registered events, shopping cart items, or device recognition) to provide a more personalized experience.
Analytics Cookies:
- These cookies gather aggregated and anonymized data to help us analyze website performance, such as pages visited and time spent on our site.
Strictly Controlled Third-Party Cookies:
- We may use third-party service providers (e.g., Google Analytics) solely for website functionality, security, and aggregated analytics purposes.
- These third parties are prohibited from using this data for marketing or sharing it beyond the services we request.

Your Cookie Preferences:
You have full control over cookies. You can:

Refuse all cookies that are not necessary for the site to function.
Adjust your browser settings to decline cookies or alert you when cookies are being used.

For step-by-step guidance, refer to your browser’s help section:

12. International Transfers of Personal Information

Pop-Therapies Inc. and all of its affiliate members are located in the United States, and all programming offered by Pop-Therapies Inc. and its affiliate members occurs in the United States. Because of the global nature of the internet, the Pop-Therapies Inc. website may be accessible from jurisdictions other than the United States, even though Pop-Therapies Inc. does not operate, provide, or market its services outside of the United States. If you access the Pop-Therapies Inc. website outside of the United States, your information will be transferred to and processed in the United States. Since the data protection laws of various countries differ, information transferred to the United States may not be subject to the same level of protection as the jurisdiction in which you reside. If you choose to access our website from a jurisdiction outside the United States, we rely on your consent to transfer the data to the United States. To the extent you do not consent to data transfers to the United States, please do not provide us with your personal information or visit our website.

13. Information from Children

Our website is not directed towards children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13 through our website without parental consent. If you become aware that we have collected personal information from an individual under the age of 13 through our website without parental consent, please let us know so that we can take appropriate action.

14. Changes to This Notice

We may update this Privacy Notice from time to time. If we make material updates to this Notice, we will endeavor to provide you notice by placing a prominent notice on this website and/or sending an email notification of the change. We will also update the “last updated” date at the top of this policy. Any changes will be effective immediately on posting unless otherwise indicated. Continued use of our services after updates to our Notice will be deemed consent to the changes.

15. Contact Us

If you have any questions about this Notice or our information practices, please Info@Pop-Therapies.com